Privacy Policy

1. Data Controller & Scope

GuideSlate Studio ("GuideSlate", "we", "our", or "us") operates https://guideslate.com. This Privacy Policy explains how we collect, use, store, and safeguard information when you read our field guides, purchase downloadable starter kits, or use our AI Studio.

2. Information We Collect

• Account & Receipt Identifiers: Your email address when purchasing a starter kit or signing in via Email OTP, Google OAuth, or GitHub OAuth.
• Billing & Transaction Metadata: Order ID, product/plan type, and payment status provided by our Merchant of Record (Waffo Pancake). We never store raw credit card numbers on our servers.
• Workspace Content: Optional workflow prompts or playbooks you generate inside your private Studio.

3. Confidentiality & Zero Model Training

We never sell your personal data and never use private workspace content to train public foundation AI models. All private share links include X-Robots-Tag: noindex, nofollow HTTP headers so search engines never index private procedures.

4. Infrastructure, Security & Subprocessors

All data in transit is encrypted via TLS 1.3 (HTTPS). Application servers run on Amazon Web Services (AWS) behind Cloudflare DNS/CDN, with transactional emails delivered via Resend and PCI-DSS Level 1 global payments processed by Waffo Pancake.

5. Data Retention & Your GDPR / CCPA Rights

You have the right to access, export, rectify, or permanently delete your account data at any time. Email [email protected] and we will process your request within 7 business days.